Introduction

 

At Sel Hospitalité (“Sel”), your privacy is, and always will be, very important to us. We are dedicated to providing you with a superior hospitality experience while protecting your privacy and safeguarding your personal information. Although we are not in the business of collecting private information from our clients, we do sometimes have to do so in order to gain valuable feedback and to offer the level of service that is our hallmark.

 

Sel will review this Privacy Policy from time-to-time for revisions to reflect changes to our operations and online presence. Clients are encouraged to review this Privacy Policy from time-to-time for revisions. This Privacy Policy explains how our organization uses the personal data we collect when you interact with Sel’s website. Clients who receive products and services from Sel will be deemed to have accepted the terms and conditions of this Privacy Statement.

 

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Topics

 

1. What data do we collect?

2. How do we collect your data?

3. How will we use your data?

4. How do we store your data?

5. Marketing

6. What are your data protection rights?

7. What are cookies?

8. How do we use cookies?

9. What type of cookies do we use?

10. How to manage your cookies

11. Privacy policy of other websites

12. Changes to our privacy policy

13. How to contact us

14. How to contact the appropriate authorities

 

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1. What data do we collect?

 

Sel Hospitalité collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

 

2. How do we collect your data?

 

You directly provide Sel Hospitalité with most of the data we collect when you:

• Send us a message online or book an atelier

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email

• Use or view our website via your browser’s cookies

 

Sel Hospitalité may also receive your data indirectly from the following sources:

• Businesses we partner with (including but not limited to hotels, hospitality vendors, concierges, venues, etc.)

• Social media platforms

 

Sel Hospitalité collects your data to:

• Process and manage your ateliers and private experience bookings

• Email you with special offers on other products and services we think you might like

 

When Sel Hospitalité processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

 

3. How do we store your data?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to market and sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  Please note that beyond this, we do not have information about Wix's data storage practices.

 

4. Marketing

 

Sel Hospitalité would like to send you information about products and services of ours that we think you might be interested in. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Sel Hospitalité from contacting you for marketing purposes or giving your data to other members of Sel Hospitalité.

 

5. What are your data protection rights?

 

Sel Hospitalité would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

 

• The right to access - You have the right to request Sel Hospitalité for copies of your personal data. We may charge you a small fee for this service.

• The right to rectification - You have the right to request that Sel Hospitalité correct any information you believe is inaccurate and complete information you believe is incomplete.

• The right to erasure -  You have the right to request that Sel Hospitalité erase your personal data, under certain circumstances.

• The right to restrict processing -  You have the right to request that Sel Hospitalité restrict the processing of your personal data, under certain circumstances.

• The right to object to processing -  You have the right to object to Sel Hospitalité’s processing of your personal data, under certain circumstances.

• The right to data portability -  You have the right to request that Sel Hospitalité transfer the data that we have collected to another organization or directly to you, under certain circumstances.

 

If you make a request for your personal data, Sel will have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@selhospitalite.com, call us at: +33 6 11 87 62 36, or write to us at: 92 rue Raynouard, Paris 75016.

 

6. What are cookies?

 

Cookies are text files that are placed on your computer to collect standard internet log and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technologies. For further information about cookies, visit: allaboutcookies.org.

 

7. How do we use cookies?

 

Sel Hospitalité uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in and facilitating your experience and customer service

• Understanding how you use our website

 

8. What type of cookies do we use?

 

There are different types of cookies, and our website uses:

• Functionality cookies: Sel Hospitalité uses these cookies to recognize you on our website and remember your previously selected preferences, including language and location. A mix of first-party and third-party cookies are used.

• Advertising cookies: Sel Hospitalité uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Sel Hospitalité sometimes shares some limited aspects of your data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown an advertising brand based on your browsing patterns on our website.

 

9. How to manage cookies?

 

You can set your browser not to accept cookies, and the aforementioned website (allaboutcookies.org) tells you how to remove cookies from your browser. However, in some cases, some of our website features may not function as a result.

 

10. Privacy policies of other websites

 

Sel Hospitalité's website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, we recommend that you read and review their privacy policy.

 

11. Changes to our privacy policy

 

Sel Hospitalité keeps its privacy policy under regular review, making updates from time to time and will place any updates on this webpage. Changes and clarifications will take effect immediately upon their posting to this webpage. This policy was last updated on 9 February, 2024.

 

12. How to contact us

 

If you have any questions about Sel Hospitalité’s Privacy Policy, the data we hold on you, or would like to exercise one of your data protection rights, please do not hesitate to contact us:

 

• Email us at: info@selhospitalite.com

• Call us at: +33 6 11 87 62 36

• Write to us at: 92 rue Raynouard, Paris 75016

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13. How to contact the appropriate authority

 

Should you wish to report a complaint or feel that Sel Hospitalité has not addressed your concern in a satisfactory manner, you may contact : 

• Commission Nationale de l'Informatique et des Libertés at www.cnil.fr